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assassinzyf 发表于 2012-1-31 21:50 ![]()
So.. 到底是Veetel某段线路的问题 还是我家自己的问题呢?
I'm currently work for TSA on the behalf of Telstra....
so I cannot say anything bad of Vee Tel....
However, by my personal point of view, just simply think,
if it is your own problem, when you called them, why did their rep. told you they were upgrading their system?
besides, according to my personal experience,
any company, not only telecommunications, mostly, when met ANY TROUBLE which led to inconvenience to customer,
they'll tell:
Sorry, we are currently upgrading our system/network/equipments in order to get you better service.
And this, does make customer comfortable and would not even care whether the problem is fixed nor will it came again.
It's just an excuse.
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