DS-160 提交后发电子邮件出错,退出后无法进入确认页面或重新调出申请了

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DS-160 提交后发电子邮件出错,尚未打印确认页,退出后无法进入确认页面或重新调出申请了提示“The DS-160 application you are attempting to retrieve has been submitted. Select an option below and click the “continue” button.”,然后点下面的“View Confirmation Page”并“Continue”后,又报错” Application Error”---“An unexpected error has occurred while processing your previous request. The error has been reported to the site administrator; no further action is required. To retrieve your DS-160 application, please enter your Application ID”. 然后填完安全问题后,点“Retrieve Application”,就没反应了换了不同电脑、浏览器都不行,有人遇到过类似问题吗?谢谢
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