Admin/Receptionist needed

Skills Institute Australia is an expanding RTO, which provides high quality training and services to students in business, hospitality, massage and automotive courses.

The role

The position is located at Brisbane and starts from Mid Jan.2017. It is within a cohesive team who coordinate the reception/administrative/academicsupport duties for the RTO. The Administrative Officer will assist the RTO's reception desk, the administration team, as well as providing support to the RTO's academic staff and undertaking general office duties.

The Person

The successful applicant will possess a certificate in a relevant area or an equivalent combination of relevant experience and/oreducation/training; and will be a team player.

Skills Institute Australia values diversity and inclusion.

DUTY STATEMENT

·        Respond to general enquiries regarding courses, student services, and RTO activities;

·        Respond to and redirect as necessary any specific enquiries regarding issues related to the RTO;

.        Keep student records manually, in thestudent record system and in Google Drive;

·        Assess enrolment applications;

·        Issue offer letters for students;

·        Issue Confirmation of Enrolments;

·        Undertake printing orders for coursework and administrative material;

·        Use Excel, Word, PowerPoint, PDF etc. in the production of RTO and course material;

·        Communicate professionally with students, agents and other related personnel regarding students' payments, attendance, current contact details and enrolment status;

·        Collect course payments;

·        Send bulk emails on behalf of the RTO;

·        Order stationery supplies for staff;

·        Provide secretarial support to RTO's staff as required;

·        Train part-time/casual staff assisting at reception;

·        Provide general administrative support as directed by the Administration Manager; and

·        Undertake and participate in other activities/projects/duties as directed.  

Organisational Relationships

·        The position reports to the Administration Manager.

Other

·        The successful candidate will receive one-week training in the Brisbane campus.

SELECTION CRITERIA Essential

·        A certificate in a relevant area or an equivalent combination of relevant RTO experience and/or education/training.

·        Experience in student services and/or working in a busy reception area.

·        Knowledge of the RTO's policies and procedures or an ability to rapidly acquire such knowledge;

·        Skills in the use of computer packages for spreadsheets, word-processing, e-mail, data storage and retrieval, webpage and other administrative activities;

·        Fluent in Chinese;

·        Excellent phone and email etiquette;

·        Good at math;

·        Flexibility and reliability;

·        Ability to remain calm during peak times; and

·        Time management skills.

How to apply

Please send your Resume and Selection Criteria Response to [email protected]

It is a full-time position. 要会说中文。

请问这个工作需要做多久？

云荒地陷 发表于 2016-11-9 17:27
请问这个工作需要做多久？

试用期三个月，如果做得好的话是长期的。

继续招人

住Toowoomba附近的有兴趣的可以来申请。

有收到我的email 嗎？

继续接受申请

工作地点改为Brisbane. 谢谢

siaemploy 发表于 2016-12-2 14:07
工作地点改为Brisbane. 谢谢

邮件发不到此邮箱....
"Delivery to the following recipient failed permanently:

     [email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain skills.qld.edu.au by skills.qld.edu.au. [27.124.116.225].

The error that the other server returned was:
550 No Such User Here"